Carpet Cleaning Fine Print

Evaluate Carpet Cleaning "Specials" before you agree to someone coming to your home. Don't be fooled by deceptive advertising. Ask the right questions

• Carpet cleaning for$9.95 per room!
• 3 rooms for $59.95!
• Whole house for $99.95!

Sound too good to be true?

Yeah it probably is!

If you're thinking of accepting one of these so called carpet cleaning 'specials'... here are some questions you might want to ask :

• Are there restrictions on the size of the rooms? What constitutes a room or area? Don't wait until someone is in your home and half finished before you find out your room sizes do NOT qualify for the special. Three rooms can easily become six rooms if the maximum size is 10x10 or 12x12. Is a hall considered a room? Stairs? Walk in closet? They all can cause the price of your cleaning to rise very quickly. As a matter of fact they are designed to double the price when the technician gets to your home. It's better to know some of these things BEFORE they get there.
• Is there a service charge for travel? It's not uncommon to find travel charges to all areas added to the bottom of the invoice that you were not told about. If you were expecting 3 rooms for $59.95 and there was a $50 or $75 service charge for travel added after the fact you will not be getting what you expected. 3 rooms for $135 instead of $59.95 is a not what you were expecting.
• Do you move furniture? This may also be an extra charge. Extra charges added on to a special price for services that most cleaners do as part of the standard cost is deceptive. The special price may not include what the technician decides is too heavily soiled to clean for the special price. Spot cleaning might be extra. The special may only cover a light cleaning. If you want a thorough cleaning, that's extra. With carpet cleaning specials do not assume anything.
• If you are interested in deodorization or scotch guard it's important to find out beforehand what it will cost. And how is it applied? Squirt bottle or pressure sprayer? If it's being applied to your carpets with a squirt bottle and not a pressure sprayer it's not being applied with enough solution to give you any soil and stain protection. Some carpet cleaners say they apply the protection or deodorization for free. In this business free means the application is usually free of actual soil and stain protection.
• Do not be afraid to ask for references. A reputable cleaner will have plenty and will be happy to supply you with as many as you need. And in today's digital world online reviews are the best place to find references.
• Lastly, and this applies to any advertisement. Read the fine print to make sure the special applies to you.

There are some very reputable and honest cleaners out there. Sadly there are many who are not. Getting answers to these questions will help you find the right one for you.

If you have any questions about this or any other topic related to carpet and upholstery cleaning you can call us at 413-323-7568 .